Shipping and Returns Policies
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Order Confirmation
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Order Shipment
Orders usually ship within 7 days from the purchase date. In most circumstances, your order will ship sooner than that, however, due to varying order volumes at different times of the year, it may take a longer or shorter amount of time. If you need rush order processing, please contact us at order@sunpotion.com. If you do not receive tracking information from us within one week of your order, feel free to follow up with us at order@sunpotion.com.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it and contact us immediately. If you item(s) do arrived damaged please contact us at order@sunpotion.com and we will process an insurance claim on your behalf and replace the damaged goods.