Shipping and Returns Policies

Returns

Unopened products can be returned within 30 days of delivery for a full refund of the product price. Opened food products can't be returned, but if something didn't agree with you, email us within 30 days and we'll take care of your first opened jar, once per household. Full details are in our Refund Policy.

Free Shipping on Orders over $150

We offer free ground shipping within the United States on orders totaling $150 or more. If your order qualifies, select the free delivery option at checkout.

This offer applies only to orders shipped within the United States. Free shipping is not available for international orders or wholesale accounts. The $150 threshold is calculated after discounts.

Order Confirmation

After placing your order, you will receive an order confirmation email. This confirms that your order was received and your payment method was pre-authorized.

Order Shipment

Orders ship within 1–3 business days. During busy periods, like holidays and launches, it can take up to 5. You'll get a tracking email as soon as your order ships. If you need expedited handling, email us at order@sunpotion.com.

Damaged, Lost or Missing Packages

Please inspect your package upon delivery. If anything arrives damaged, email order@sunpotion.com within 7 days of delivery with a photo, and we'll replace it or refund it. If your package is lost or missing, email us with your order number and we'll file a claim with the carrier on your behalf.