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Wholesale FAQ

Company:

Q. Why should I choose Sun Potion?
A. We provide the highest quality, ethically sourced organic and wildcrafted
Adaptogenic herbs, mushrooms and algae from around the world.
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Q. Who already carries Sun Potion? 
A. See our Store locator We retail in over 600 locations worldwide.
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Q. Do you sell to Amazon Resellers? 
A. No
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Q. Does Sun Potion offer NET terms?
A. We are partnered with PayPal Credit to extend 180 day interest free $0 down net terms with approved credit. Click Here

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Products:

Q. Is Sun Potion certified organic?
A. Yes we source CCOF registered organic and wildcrafted herbs.
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Q. Do you provide samples?
A. Yes we offer samples at a 75% discount from retail ( limit 1 per product )
Note: please contact your wholesale account representative for samples.

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Q. Top 5 most popular items?
A. 

  • Ashwagandha
  • Reishi
  • He Shou Wu
  • Lion's Mane
  • Mucuna Pruriens

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Q. Is Sun Potion gluten free?
A. Yes. 
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Q. Is Sun Potion Vegan?
A. All of our products are vegan except:

  • Yin Power
  • Polyrachis Ant
  • Pearl
  • Prash

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Q. Are Sun Potion products responsibly grown & harvested?
A. Yes. We work hard to source our ingredients from sustainable wild harvests and small organic family farms around the world.
Our goal is to provide value for every person in the supply chain.
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Q. What is the shelf life of Sun Potion products?
A. These plant materials tend to very stable. In most instances, production carries a three-year best-by date.

When we manufacture Sun Potion product, we label a two-year from packaging best-by recommendation.
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Pricing:

Q. What is my wholesale price?
A. We offer attractive wholesale margins in order for you to maximize your profitability
Note: You will receive pricing details when you apply for your wholesale account. 
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Q. What can I expect to retail per month?
A. Our average small store retails around $2,500 per month,
Larger stores may go as high as $10,000 per month or more. 
Wellness practitioners and cafes retail around $1,800 per month.
Juice bars average around $5,000 per month.
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Q. Does Sun Potion consign product?
A. No, we sell directly to our retail partners. 
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Q. Does Sun Potion do multi-level marketing?
A. No, we sell directly to our retail partners and customers. 
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Q. Does Sun Potion work with wholesale distributors?
A.
 Yes, we work with 3rd party distributors. 
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Q. Does Sun Potion have a M.A.P policy?
A. Yes, Click Here
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Ordering:

Q. How do I order?
A. When your wholesale application is approved, you will be given access to your personal online wholsale account, (Shopify+ Wholesale) where you can place your orders, track shipments and make adjustments at any time.
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Q. What is the minimum order?
A. There is no minimum. 
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Q. Where can I log-in? 
A. Click Here
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Q. Do I have to use the online ordering system?
A. Yes. unless you are EDI integrated Learn More.
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Q. Do you accept email purchase orders?
A. Only in certain circumstances if you are approved by your account representitive
Note: 96% of all our wholesale partners use and prefer the online ordering system.
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Q. Do you offer drop-shipping?
A. Yes
Note: Please speak to your wholesale adviser about how this works. 
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Q. Can I sell Sun Potion on my website?
A. Yes, you will need to sign the M.A.P agreement
Note: Please speak to your wholesale adviser about how this works and for product photos and descriptions.
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Q. What forms of payment are accepted?
A. All major credit cards, Amazon Pay, PayPal, PayPal-Credit, Wire-Transfer, ACH, Paper Checks.
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Shipping:

Q. Is shipping free?
A. Yes, for USA and Canada customers only.
Note: International orders are charged normal shipping based on weight.
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Q. Do you ship Internationally?
A. Yes
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Q. How long does it take to get my order?
A. Shipping times vary depending on where you are. USA shipments on average will arrive within 5 days or less, Canada-10 days or less. International can take up to a month.
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Returns:

Q. What is your return policy?
A. If your customer is not satisfied with the product and returns it to you, we will take it back and issue you a credit on your account.
This allows you to offer a 100% satisfaction guarantee to your customers.
Note: We do not buy back unsold product.
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Support:

Q. Customer support?
A. Please call: (805) 269-7416 or email: sales@sunpotion.com
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Q. Where can i get product training?
A. We offer product training by appointment via Skype.
Also in person, if you are local, or if we are scheduled to be in your area.

Each product has detailed descriptions located on the product page, along with links to studies and recipies.
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Q. Where do I login?
A. Sign In
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Q. Forgot Password?
A. Click Here
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Advertising:

Q. Does Sun Potion advertise? 
A. Yes, through print media, social media, promotions, & events.
Please contact marketing: Sky@sunpotion.com
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Q. Can I become an Affiliate?
A. Yes, Click Here




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